Skin Care Treatments Policies & FAQs


What is a Facial and What Does it Include?

A facial cleans, exfoliates and nourishes the skin to promote clear, well-hydrated skin. Your esthetician will place eye pads over your eyes and conduct a skin analysis by looking at your skin through a brightly lit magnifying lamp. Your esthetician will then proceed to cleanse your face, exfoliate while steam vapor is directed at your face, and potentially extract any blackheads. Facials are a great way to stimulate your skin and facial muscles. Masks, toners and protective creams are used depending on your skin type.

Who Needs a Facial?

Everyone can benefit from a facial. If you have visible signs of aging which may include hyper-pigmentation, dead or flaky skin, or even blemishes, our facials can help. Facials are a proven way to minimize external factors on your skin and give your skin glow that will make you look and feel years younger. Factors such as stress, diet, damaging sun rays, and air pollution can make your skin appear older and less attractive. These factors speed up the aging process and compromise skin cells.

What Type of Skincare Treatment is Best for Me?

Before booking, we suggest looking through the skincare treatments on our website or discussing the options with our front desk staff. We are happy to answer any questions, help you decide what treatment might work best, and suggest a specific therapist. On the day of your session, your therapist will also talk with you about your specific needs, goals, sensitivities, and anything else that comes up to make sure that your treatment is what you want and need. For more information or recommendations, please contact our guest services staff at (518) 306-4108, ext. 1.

How Often Should I Get a Facial?

How often you should get a facial is going to depend on what you are looking to get out of having a facial.  If you have skin in good shape and are just going for the occasional deep cleaning and relaxation a facial can offer then every 4-6 weeks is a fairly standard schedule.

If you have severe acne and are looking for help in clearing it up then your skin care professional will likely recommend coming in once a week for a period of time until the problem is resolved.  Then you would want to continue on a 4-6 week cycle for maintenance.

If you are going for a series of peels then the schedule will depend on the type of peel you get.  Every day for a week, every three days for 6 sessions, and every week for 6 weeks are all common schedules but there are many brands of peel out there so if you go for a series of peels do not be surprised if they quote you a different schedule.  With peels though, if you want to see optimum results, it is very important that you stick to the schedule you are quoted as closely as possible.

Budget considerations as we know play a factor in your rebooking and follow up appointments, ask us about our packages and membership discounts.

When Should I Not Get a Facial?

Anytime you have an outbreak of something contagious on your face such as a herpes outbreak or a rash, you should not get a facial.  Not only can you pass it on to your skin care professional, the act of getting a facial can actually spread the outbreak to other parts of your face which are not affected. 

  • You should also not get a facial if you have a noncontagious rash such as eczema or psoriasis on your face. While you can’t give it to someone else, the facial could still cause the rash to spread which will be very unpleasant for you.
  • If you are under the care of a dermatologist be sure to ask them about whether or not getting a facial would be ok. Depending on what types of products a dermatologist is having you use a facial may or may not help, and in certain cases may hinder the doctor’s treatment of your condition.
  • If you have a sunburn, very sensitive skin, or rosacea a gentle facial would be fine but you would want to stay away from a facial that include an enzymatic peel, heavy exfoliation, and possibly steam.
  • In in doubt, always consult with your physician

What is a Microdermabrasion?

The Springs Diamond Microdermabrasion Facial includes the Springs Signature Facial and diamond point Microdermabrasion. Microdermabrasion is a safe non-surgical, non-chemical, non-invasive method of skin resurfacing that utilizes fine diamonds to provide effective exfoliation and rejuvenation of the superficial layers of the skin. Microdermabrasion is a safe and common procedure. Unlike laser resurfacing or chemical peels, this procedure is not traumatic and therefore there is no downtime to allow for healing and recovery.

Much like brushing your teeth, microdermabrasion helps to gently remove skin debris. Since human skin typically regenerates at approximately 30-day intervals, skin improvement with microdermabrasion is temporary and needs to be repeated at average intervals of two to four weeks for continued improvement. Usually, multiple treatments (six to 12 sessions) are recommended to see a significant improvement.

Who Should Have Microdermabrasion?

Microdermabrasion is somewhat useful for people with dull or sallow skin, mild acne, acne discoloration, pick marks, and very superficial acne scars. Microdermabrasion may be a good treatment option for patients with superficial skin problems and busy lifestyles who are looking for minimal benefits with virtually no side effects or downtime. While there are no specific age or sex restrictions, typically children over age 12 up to adults age 65 can get microdermabrasion. While there is no age maximum, mature skin over age 70 may have slightly higher risks of bruising and skin abrasions.

How Often Should I have a Microdermabrasion?

Microdermabrasion can be done as frequently as weekly or up to every four weeks depending on your skin’s tolerance and desired cosmetic effects. Many people choose to start with weekly treatments for three sessions, then change to a monthly maintenance regimen.

Typical microderm schedule:

  • Week 1: first session
  • Week 2: second session
  • Week 3: third session
  • Monthly: fourth through twelfth sessions

What is Dermaplaning?

Dermaplaning is a non-invasive skin rejuvenation treatment that promotes radiant, glowing skin by removing unwanted dead skin cells and vellus facial hair. Dermaplaning results are immediate and provide a terrific alternative to microdermabrasion or chemical peels. Dermaplaning is a maximum exfoliation method where a sterile blade is stroked along the skin at a 45 degree angle, removing the uppermost layer of dead skin cells and revealing a smoother, brighter complexion. Dermaplaning promotes cellular turnover and increases collagen and elastin fibers, so it is superb as an anti aging treatment. The layer of dead skin cells and facial hair that trap dirt and bacteria are removed, allowing for better product absorption and effectiveness. Dermaplaning smoothes, tones, tightens, and brightens skin, creating a flawless canvas for makeup application. There is no downtime with dermaplaning and you may resume normal activities as soon as you leave the spa. At most, you may experience some temporary redness that subsides quickly.

Will Dermaplaning Make My Hair Grow Back Thicker?

No. Dermaplaning does not interfere with the follicular structure of the hair, thus having no effect on hair growth whatsoever. However

Unlike terminal hair (think eyebrows), vellus hair has no appearance of a blunt end when shaved. This is often where the “thicker” looking aspect of hair growth comes from - the blunt end created by slicing the follicle.

When Should I Not Receive Dermaplaning?

You should not receive dermaplaning if you are allergic to nickel, have undergone Accutane treatments within the last 6 months, have numerous raised lesions on the skin or inflamed acne. Clients with active acne or open sores should not use the device until breakouts or elevated areas have subsided. If you have been taking products containing retinol and benzoyl peroxide, please wait at least a week after use to receive dermaplaning.

What Facial Should I Choose if I Have Acne?

Saratoga Botanicals’ Clean and Clear Facial is the way to go. Our Clean & Clear Acne Facial is recommended for clients prone to oily or acneic skin complexions. This facial includes a deep cleansing, fruit enzyme exfoliation, extractions, followed by our incredibly hydrating green tea and collagen wet mask. Our Be Clear product line, which is specifically formulated for acne prone skin is used throughout the service. High frequency therapy may also be applied.

What is the Organic Facelift Using the Rezenerate Device?

Our Organic Facelift Treatment is recommended for those looking to treat fine lines and wrinkles, blemishes, sunspots/age spots and oily or dry skin. The treatment uses products containing fruit enzymes, healing botanical extracts, vitamins and compounds such as hyaluronic acid. Beneficial and serum rich ingredients are delivered into the skin using a patented cosmetic device called Rezenerate. In a matter of 10 to 15 minutes of conditioning the skin The Rezenerate device’s oscillating silicon chip is used to create millions of microscopic channels in the top most layers of the stratum corneum, thereby making the skin extremely receptive to absorb the beneficial botanical ingredients and product.


About the Rezenerate Cosmetic Device: The Rezenerate device is a professional-grade, state-of-the-art precision cosmetic tool featuring nano-technology designed to address fine lines and wrinkles, blemishes as well as a myriad of other cosmetic skin issues

Who Should Not Receive Organic Facelift Using the Rezenerate Device?

It is not recommended for the following conditions to receive the Organic Facelift Using the Rezenerate or other treatments using Rezenerate devie:

  • Those with thinning skin or who are taking products or medications which can thin the skin
  • Sensitive Skin Types
  • Scleroderma
  • Scars less than 6 months old
  • Severe solar keratosis
  • Nursing or pregnant women
  • Undiagnosed lesions or skin infections
  • Recent herpes outbreaks
  • Rosacea
  • Psoriasis
  • Diabetes and other Auto-immune system disorders

How often can I get an Organic Facelift Using the Rezenerate?

It is recommended to receive the full treatment every 4-6 weeks. Follow-up treatments to treat specific indications, it is recommended to get a Rezenerate Kiss every 7-10 days (a light cosmetic facial treatment using the Rezenerate Device)

How long is the recovery period?

There is no extended recovery period and customers can usually apply makeup and go out a few minutes after the facial is complete. Some customers may experience a slight redness or tingling for a few hours after the facial depending on how aggressively the esthetician administers it. We recommend applying a cooling facemask or other cooling tool post-facial such as a cooling pack or crystal facial roller (store in the refrigerate to keep cool and apply to face as needed). 

An SPF moisturizer of 40 or higher should be applied before the client leaves our office, and they should wear SPF for the next 7 days.

Will Rezenerate Procedures Damage My Fillers or Botox?

Answer: No, since fillers and Botox are injected deep into the dermis, the Rezenerate system will not adversely affect your injections.

What Kind of Products will Be Used During My Service?

All of the products used during your skincare service are made right here at Saratoga Botanicals Organic Spa and Store. We have two different product lines/brands: Saratoga Botanicals and Spa City Organics, which is our line of skincare and cosmetic products. We take great pride in our products and the ingredients we choose and use. Most if not all of the ingredients used in the products are sourced certified organic and are Non-GMO

Are Your Products Vegan?

Most if not all of our products are vegan, meaning that we do not use animal byproducts or conduct testing on animals. However, we do test on humans, and humans are considered part of the animal kingdom. We do use certified organic beeswax in some of our formulas, which is sourced from a farm, which uses sustainable and respectful harvesting practices.

Are Your Products Gluten Free?

Yes, all of our products are gluten free.

I Have Sensitive Skin, Will Your Products Make Me Have a Reaction?

Our Spa City Organic’s line has a completely sensitive product collection called Be Gentle, formulated for sensitive skin types. Our Be Universal line also is formulated for sensitive skin types, using ingredients to reduce redness and inflammation.

What Products are Recommended for Acne?

Spa City Organic’s Be Clear Line was created especially for acneic and oily complexions. Ingredients in our formulas hold a low to Noncomedogenic rating (meaning that they do not clog pores). In addition, our ingredients used in the Be Clear line help reduce redness and inflammation.

When to Shave Before a Service?

Please note that newly shaved skin may become irritated during scrub treatments. We recommend that you do not shave within two weeks before any waxing appointments in particular. If you regularly shave your legs or bikini area, it is most effective to have at least one-quarter inch of hair growth before your waxing session.