Shipping Policy
Shipping & Return Policy
Please note that Botanicals Skin Bar LLC/DBA Botanicals Spa is not responsible for customs charges, duties & restrictions that vary from country to country. Botanicals Skin Bar LLC/DBA Botanicals Spa will not retrieve packages for credit or give credit for abandoned packages. To find out about fees and charges that apply to shipments outside the continental U.S., please contact your local ups location.
Ordering
Ordering from Botanicals Skin Bar LLC/DBA Botanicals Spa is simple & convenient. If you would like to purchase something from our site, simply click the ‘add to cart’ button. A new window will open up to our shopping cart. From there you may add to your shopping basket, etc. we accept Visa, MasterCard, Discover & Amex. If you would like to pay by check, please contact one of our customer service representative via e-mail or phone.
Shipping & Handling
Most orders are shipped via USPS or UPS within 48 hours of receipt. Orders are shipped & delivered Monday – Friday only.
Sales Tax
Botanicals Skin Bar LLC/DBA Botanicals Spa is required by law to collect sales tax on orders shipped to New York.
Returns and Exchanges
Botanicals Skin Bar LLC/DBA Botanicals Spa wants you to be satisfied with your purchase. Botanicals Skin Bar LLC/DBA Botanicals Spa will only accept returns on items purchased through this website with a receipt and order number. To return or exchange a purchase please call or email customer service at info@botanicalsspa.com within 30 days of receipt of your purchase & the product must be completely full and unopened.We are unable to accept used skin & bodycare products. We will gladly replace any damaged or defective item immediately for a full refund. We only offer product credit on returns, no refunds. Beyond 30 days and with prior arrangement from management, we may allow exchanges only. Products bought at other locations than saratogabotanicals.com or directly from Botanicals Skin Bar LLC/DBA Botanicals Spa stores must be returned there. We cannot accept returns from other locations.
Shipping Policy Inquiries:
If you have any questions in regards to our Shipping Policies please send them to:
Botanicals Skin Bar LLC/DBA Botanicals Spa
130 Excelsior Avenue, Suite 106
Saratoga Springs, NY 12866
U.S.A.
Phone (518) 306-4108
Email: info@botanicalsspa.com